At Kirkland Dental Smile, we love our patients. and go to great lengths to ensure your safety and comfort. That means, during this time of closure we have been working hard to bring you the highest in safety standards as well as top-notch dentistry. Our safety and disinfection protocols have always adhered to the highest standards. But now, we have raised our standards to exceed those set forth by the ADA and CDC. We do this because of your safety and comfort, as well as that of our team, are important. We deliver really great dentistry, with your safety and comfort as our top priority.
Patient Education
Handwashing: The importance of proper handwashing technique, using soap, water, and/or alcohol-based hand sanitizer. Proper handwashing before/after each patient encounter is both fundamental and critical for safety.
: The necessity of additional personal protective equipment, as well as its appropriate use, is important. This includes masks and/or respirators, face shields, caps, gowns, gloves.
Temperature: All patients and team members will have their temperature taken immediately upon arrival to the office with a touchless thermometer. Those with an abnormally elevated temperature will be sent home. Pre-screening: A series of screening questions have been implemented to identify patients who are at risk of having been exposed to Covid-19. Those with the risk of exposure will be asked to reschedule their appointment.
Patient Pre-Screening
Phone Call: During your initial phone call with our office, our team will ask a series of questions to help us identify those who may have been exposed to Covid-19. Those who are at risk for exposure, or who may have acquired the virus, will be asked to reschedule an entry to our clinic until an appropriate time. Our team can, in the meantime, manage appropriate cases virtually.
No waiting in the lobby: Scheduling has been adjusted and every effort has been made to mitigate time spent in the lobby. Forms are online, and additional information will be gathered over the phone to minimize your exposure to surfaces and individuals. Please help us ensure your safety and be best prepared for you. Your medical history can be filled out prior to your arrival on our website.
High-risk patients: If you have a compromised immune system or are elderly, we will make every effort to schedule you early in the day with minimal patient traffic.
Social Distancing
One patient at a time: When appropriate, patients will be requested to arrive alone and will enter treatment areas alone, when reasonable to do so. Cases that are not appropriate for not being accompanied, a single person will be allowed to accompany the patient.
Waiting room: In order to minimize any use of the waiting room, we request that patients arrive 15 minutes prior to their appointment, and call our office from their car. This can aid us in minimizing patients coming into contact with one another in our lobby. Reading material has been removed from our waiting room. We have wi-fi available so that patients may access material on devices during their visit.
We will do our best to respect your appointment time. We have extensive measures for social distancing at this time. At times this calls for limiting patient traffic entering/exiting the clinic. This is to ensure safety.
Patient Arrival
Medical history: Please fill out medical history forms online prior to arrival. This is for patient safety. Forms can be found on our website. If the online submission is not possible, please notify our office and arrive early so that we may accommodate you.
Parking lot waiting room: Arrive 15 minutes prior to the reserved appointment time and call our office upon arrival. If you have a mask at home, please wear it to help ensure proper social distancing measures.
COVID screening: Screening questions may be repeated. The temperature will be taken using a touchless thermometer. We will provide hand sanitizer for your use upon entry.
Disinfection: You may notice frequent cleaning of surfaces. We are cleaning surfaces with increased frequency throughout the day.